Firstly, read our policy to find out how we protect your private data.

     What type of private data do we collect?

The majority of personal information is obtained instantly during the application procedure. Any indirect collection of personal data will identify the sources of such information in this statement. Regardless of whether you want to do business with us, we may need information from you, including your title, name, nationality, current address, date of birth, email address, mobile phone number, home phone number, and personal information, about other cardholders.

 To give us other cardholders' private information and to inform them beforehand of this privacy statement, you must obtain their consent.

 You have the right to end this consent at any time. This can prevent us from providing you with some services.

2.     How do we gather your private details?

We gather your details from the data that you transferred during your association with us.

Information is collected from various resources like:

  • When you create any purchase or get a query from us via phone, email, or website
  • When you subscribe to us to obtain marketing purposes
  • When you get our customer assistance service
  • When you enlist yourself for additional promotions from us. 

We require you to manage your details from a third party. It includes when a person makes a travel booking on your behalf that includes travel arrangements to be used by you. In that case, we will rely on the management of the person who is making the travel reservation to act

on behalf of any other tourist. 

3.     How do we use your private data?

 The method by which we gather and utilize your data is always legal. We use your private data to deliver information regarding services that you have requested from us. Data is gathered and employed on a legal basis where our interests do not overpower your claims which is summarized below.

4.     We utilize your private data to:

 We provide our services to you under these agreements. 

  • We take prior measures to document into an agreement.
  • We choose whether to join the agreement or not.
  • We organize and execute the agreement.
  • We make sure our records are current.

5.     Complying with our lawful obligations

• When you submit requests and comply with our legal duties

• When you submit requests and utilize your GDPR (General Data Protection Regulation) rights.

• To ensure adherence to relevant disclosures and legal and regulatory obligations.

• To establish and protect legal rights.

• For tasks associated with criminal investigation, detection, and prevention.

• To confirm your identification and stop fraud and money laundering, including by providing fraud prevention organizations with the information we have gathered from you. We must analyze transactions by the law and notify anybody who may have reason to believe that a transaction relates to money laundering.

• To keep an eye on your account's communications (emails, calls, and other types of correspondence).

6.     Making decisions automatically

To assess your specific circumstances, we may handle your private information automatically. Examples include transaction history and account starting anniversary dates. We may use your information to analyze statistics, evaluate risks, and determine which marketing messages would be most appropriate for you.

To defend our business, develop and enhance our services, and further our legitimate interests. If we evaluate your application using automated decision-making, which may include profiling actions, we shall do so because it is required to carry out the agreement.

7.     We have to share your private details

We have to share your private details with the following individuals:

Airlines, hotels, tour operators, transport services, cruise lines, car rental companies, and activity providers are the main vendors who must complete your vacation booking.

a person who makes bookings with third parties negotiates on your behalf, does expert analytics, and excludes fraud.

It satisfies our legal duties and is necessary or allowed by relevant legislation.

Your information is shared with several airlines when making reservations. How long will we keep your information on file? Your information is kept on file for as long as necessary. According to statutory and regulatory obligations, records are maintained.

8    Not to disclose data

We won't disclose your data to outside parties, such as merchants whom you pay FairFX card. We are not liable or accountable for their actions.

We won't deliver vendors with information we gather through contests (such as information on hobbies and lifestyles), although we could occasionally provide anonymous, aggregate statistics.